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Client Experience Specialist


Client Experience Specialist

What we are offering is straight up exciting and global. Kudos is a rapidly growing Calgary tech startup that is focused on bringing the best of recognition, appreciation, and social technology together.  Already in use in over 80 countries and on five continents, we are changing the world of work for the better every day, and we’re just getting started.

We are seeking an extroverted, ‘people person’ with strong communication skills, a tenacity for fast paced environments, and a deep desire to develop creative solutions for customers.  We’re building a truly international business that spans cultures, languages, and countries, meaning your work will help people around the world.

Our Culture and Mission

We have a flexible and casual work environment that places a high value on initiative, passion, creativity and execution – not to mention, we do this all in a funky warehouse office. Kudos is moving at an incredible pace, and we’re looking for people that are up for a challenge. We are Changing The World One Thank You at a Time® and our mission is to give everyone a means of appreciating the people and world around them.  As the catalyst in this process, we strive to live our mission of appreciation and recognition every day.  Our customers are core to our organization’s focus and our values.

Get Your Hands Dirty

We are 100% committed to ensuring you get your hands dirty. The Kudos team is here to provide a framework and guidance, but we want you to dive right in, so being a self-starter and super driven is important. At Kudos, every day is different and there is no shortage of things to do.  If you thrive in a fast paced environment and and can handle the pressure of a startup, you may just be the hidden gem we are looking for.

Desired Skill Set and Experience

  • Post-secondary education in technology, customer service, human resources, or a related field.

  • 2+ years of experience in a client services role.

  • Experience with help desk and knowledge base technologies, such as Zendesk or Zoho.

  • Previous experience with and ability to work flexible hours to manage different time zones.

  • Experience in human resources, organizational change management and project management are assets.

  • Strong interpersonal and communications skills – both written & verbal.

  • A second language is an asset.

  • Proficient in MS Office.

Other Kudo-rrific Things

  • You’re collaborative and professional.

  • You’re organized and detail oriented.

  • You don’t settle for mediocre, but you’re conscious of deadlines.

  • You’re self-motivated and can work independently or as part of a team.

  • You can handle pressure and an ever-changing work environment.

  • You’re proud of your accomplishments and know your areas of development.

  • You play well with others, want to grow, and are open to feedback.

To apply, please send your CV (ref: Client Experience Specialist)


About Kudos Inc.

Recognition matters! Kudos is a corporate social network and employee recognition system that lets companies connect their teams and build cultures of appreciation. Every day people all over the world log in to their Kudos accounts to say "Thank You!" or "Great Job!" to the teammates they couldn’t live without. We help companies big (think global enterprise big) and small (we love an edgy start-up) create vibrant corporate cultures. Already in use in over 65 countries and on five continents, we are changing the world of work for the better, and we’re just getting started. If you want to make a difference, you’ve come to the right place. Kudos – Thank Different™.

Check out the Kudos Blog

Send Us Your CV

To apply for a career at Kudos please fill out the form below and we will get back to you shortly.

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